Privacy Policy

1. Who we are

HynoTech ("we", "us") is [REGISTERED COMPANY NAME], a company registered in India with CIN [CIN] and registered office at [REGISTERED ADDRESS]. For the purposes of the Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for personal data collected through this website and through enquiries made to us.

Questions, requests and complaints: supoort@hynotech.in. [APPOINT AND NAME A GRIEVANCE OFFICER HERE — required once you are processing personal data at scale.]

2. What this website collects

Nothing automatic

This site is a set of static files. It sets no cookies, embeds no analytics, no advertising pixels, no social widgets, no chat bubbles and no fonts or images loaded from third-party servers. Everything the page needs is served from hynotech.in. If you read this site and never contact us, we do not learn that you were here.

Our hosting provider will keep standard server logs, which typically include IP addresses, timestamps and requested URLs, retained for a short period for security and diagnostics. [CONFIRM YOUR HOST'S LOG RETENTION PERIOD AND NAME THE HOST HERE.]

What you choose to send

When you contact us, we receive and keep:

• Your name, and the phone number or email address you contacted us from
• Your social handles and audience size, if you tell us
• What you tell us about your business, your idea and your budget
• Notes we take during calls with you

Buttons on this site open WhatsApp or your email client. They do not submit anything to us in the background — nothing leaves your device until you press send in that app.

WhatsApp specifically

Our WhatsApp number is a service operated by WhatsApp / Meta, not by us. When you message us there, Meta processes that conversation under its own terms and privacy policy, over which we have no control. If you would rather not use it, email us instead — we treat both the same way.

3. Why we hold it, and on what basis

• To answer you. You contacted us and asked for a reply. Under the DPDP Act this is processing for the specified purpose for which you voluntarily provided your data.
• To prepare a proposal. Scoping and quoting for you, at your request.
• To perform a contract, if you become a client.
• To meet legal and tax obligations, including retaining invoices and records for the periods Indian tax law requires.

We do not use your enquiry to build a marketing list. If we ever want to send you something you did not ask for, we will ask first.

4. Who else sees it

We share personal data only with:

• Our email and messaging providers, in order to receive and reply to your messages
• Our accountants and, if it ever became necessary, our lawyers
• Government authorities where we are legally required to disclose

We do not sell personal data, we do not trade it, and we do not pass your details to other agencies or lead brokers. [LIST YOUR ACTUAL EMAIL AND CRM PROVIDERS BY NAME HERE ONCE CHOSEN — naming them is better practice than this generic paragraph.]

5. How long we keep it

• Enquiries that do not become projects: up to 24 months, then deleted, so we can pick up a conversation if you come back.
• Client records: for the duration of the engagement and then as long as tax and contract law requires — generally eight years for financial records in India.
• Anything you ask us to delete: deleted, except where we are legally obliged to keep it.

6. Your rights

Under the Digital Personal Data Protection Act, 2023 you may:

• Ask what personal data of yours we hold and how we are using it
• Ask us to correct anything inaccurate, or complete anything incomplete
• Ask us to erase your data where we no longer need it for the purpose you gave it for
• Withdraw consent, as easily as you gave it
• Nominate another person to exercise these rights if you are unable to
• Complain to us first, and then to the Data Protection Board of India if we have not resolved it

Email supoort@hynotech.in and we will respond within [NUMBER] days. We may ask you to confirm your identity before acting, which is a protection for you rather than an obstacle.

7. Security

We keep access to enquiry data limited to the people who need it, use multi-factor authentication on the accounts that hold it, and do not keep copies on personal devices. No system is perfectly secure, and anyone who tells you otherwise is selling something. If a breach occurs that affects you, we will notify you and the Data Protection Board as the Act requires.

8. Children

This website is aimed at people running a business and is not directed at children. We do not knowingly collect personal data of anyone under 18 through this site. If you believe we have, tell us and we will delete it.

Apps we build sometimes do serve users under 18 — exam-prep apps in particular. Those apps have their own privacy policies with the verifiable parental consent requirements the Act imposes, and those obligations sit with the creator who owns the app, with our help in meeting them.

9. Apps we build are not covered by this policy

When we build an app for a creator, the creator owns it and is the Data Fiduciary for its users. That app has its own privacy policy. We act as a Data Processor on the creator's instructions under a written agreement. If you are a user of an app we built and have a privacy question, the app's own policy tells you who to contact — though if you write to us we will make sure it reaches the right person.

10. Changes

If we change this policy we will update the date at the top. If a change materially affects how we handle data you have already given us, we will tell you directly rather than relying on you noticing.